What We Collect and Why It Matters
We collect the information you provide when you create your account — your name, email address, phone number, and the payment method details you add, whether that is bKash, Nagad, or Rocket. We also record transactional data: deposit amounts, withdrawal requests, and verification steps tied to
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your wallet. This data is used to run your account, process payments, verify your identity, and respond to support requests. We do not sell your personal information to third parties. Some technical data — device type, browser, session timestamps — is gathered automatically to keep your
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account secure and to detect unusual access patterns. Cookies help us remember your session so you do not have to log in from scratch every time on mobile. We retain your account data for as long as your account is active and for a period after
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closure, in line with our record-keeping obligations. How long that period is may vary based on the jurisdiction applicable to your account. If you have questions about what data we hold on you, our support team can walk you through a data request. Availability of all
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services on this platform depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.